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Senior Reception/Relief Night Auditor

Senior Reception/Relief Night Auditor

Salary:                                   R8 650.00 per month

Area:                                     Tokai – Western Cape

 

Minimum Qualification and Level of Experience:

Formal Qualification preferable                                                

Reception experience in a 5 star environment required

OPERA experience essential

Driver’s license essential

 

Position Summary

 

Leading 5* Hotel is seeks a positive and energetic individual with high standards of presentation and communication and excels in guest service delivery:

Job Requirements

Check-in and check-outs of guests

Records and updates guests profiles

Monitors and updates handover book daily

Ensures proper pit checks are done daily

Assists guests with all booking, tours, flights, forex etc

Following all Policies and procedures

Ensures all relevant reports have been printed and distributed to departments.

Daily balancing on Opera.

Ensure Front of House and Reception areas are kept neat and tidy at all times.

 

 

Personal Attributes

Excellent communication and guest interaction skills, including guest complaints

Self-starter

Highly flexible with regards to shifts, proactive and confident

Must be able to cope well under pressure

Lively and energetic

Team player – very approachable and open to suggestions and feedback

IT literate and excellent telephone skills

Well spoken, professional and presentable

 

Availability:  Immediately

 

Forward your application in Word format with a photo of yourself to:  michelle@trs.org.za  
 

 

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