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Guest Liaison Officer, Cape Town

Guest Liaison Officer, Cape Town

This 5 * hotel is looking for a Guest Liaison officer to join their team

Salary to be discussed during the interview

 

PURPOSE OF THE ROLE

Looking after guests from arrival to departure with regards to any needs or requests the guests might have

Being an efficient link between the guests and other departments of the hotel

Check-in and Room Guests according to the hotel’s standards

 

 

SKILLS, EDUCATION, and QUALIFICATION REQUIREMENTS

Proven abilities in:

o Excellent written and verbal communication with people on all levels

o Outstanding communication and interpersonal skills

o Experienced in Property Management Systems, i.e. Fidelio Opera, MS word, Excel, Vingcard etc.

o Developing and nurturing interpersonal relationships (with guests, suppliers and colleagues alike)

o Willingness to serve

A Hospitality Management diploma/degree will be advantageous

Experience in the hospitality and tourism industry preferable

Proficiency in the English command

Fluency (written and spoken) in a foreign language will be advantageous

Excellent organizational and planning skills

Strong administration skills

Have the ability to work under pressure and multi-task

Previous reception experience is advantageous

 

Please email your application to anel@trs.org.za

Send your CV in Word format with a recent photo of yourself

 

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