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Guest Relations Officer

YOU ARE IN DEMAND!!! This established national concern based in Cape Town’s Northern Suburbs needs you TODAY to join their team as Guest Relations Offer!


SECTOR: Hospitality

BASIC SALARY: R8 000 – R 10 000

START DATE: Immediately



  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Front Office Manager when needed
  • Record information in the logbook daily


  • A Senior Certificate
  • Be able to work shifts
  • Own reliable transport / valid driver’s license
  • 1 year of Guest Relations experience
  • Excellent communicator
  • Bubbly / strong personality
  • Be able to handle pressure
  • Have a passion for hospitality
  • If foreign – valid work permit


Meet all of the above?  Interested?  DON’T DELAY EMAIL TODAY TO Sabina at


If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.


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