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Guest Relations Officer

YOU ARE IN DEMAND!!! This established national concern based in Cape Town’s Northern Suburbs needs you TODAY to join their team as Guest Relations Offer!

EMPLOYMENT TYPE: Permanent Role

SECTOR: Hospitality

BASIC SALARY: R8 000 – R 10 000

START DATE: Immediately

 

DUTIES

  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Front Office Manager when needed
  • Record information in the logbook daily

APPLICANTS MUST HAVE:

  • A Senior Certificate
  • Be able to work shifts
  • Own reliable transport / valid driver’s license
  • 1 year of Guest Relations experience
  • Excellent communicator
  • Bubbly / strong personality
  • Be able to handle pressure
  • Have a passion for hospitality
  • If foreign – valid work permit

 

Meet all of the above?  Interested?  DON’T DELAY EMAIL TODAY TO Sabina at sabina@statusstaffing.com

 

If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.

 

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