Guest Relations Officer
- Ad Placed : 05 Feb 2020 15:43:55 Affiliate ad
- Remuneration : R 8000 - R 10000 - PER MONTH
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry : Tourism/Hospitality
- Region : Western Cape
- Company : Status Staffing
YOU ARE IN DEMAND!!! This established national concern based in Cape Townâs Northern Suburbs needs you TODAY to join their team as Guest Relations Offer!
EMPLOYMENT TYPE: Permanent Role
BASIC SALARY: R8 000 – R 10 000
START DATE: Immediately
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Front Office Manager when needed
- Record information in the logbook daily
APPLICANTS MUST HAVE:
- A Senior Certificate
- Be able to work shifts
- Own reliable transport / valid driver’s license
- 1 year of Guest Relations experience
- Excellent communicator
- Bubbly / strong personality
- Be able to handle pressure
- Have a passion for hospitality
- If foreign – valid work permit
Meet all of the above? Interested? DON’T DELAY EMAIL TODAY TO Sabina at firstname.lastname@example.org
If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.
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