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Relations Officer

Duties & Responsibilities Key Performance Areas of this position include: Primary purpose of the job: To work with an assistant or Lodge Manager to provide support in the daily operations of a lodge. Housekeeping Checks done according to set Standards. Supervising restaurant’s functioning before and during meal times and supporting the service staff, and making sure this is carried out to company standards. Making sure Meal standards are adhered to before meals leave the kitchen. Checking guests in and out, and taking care of guests requests and needs during their stay Act on guest’s requests for additional services and supplies. To liaise with senior lodge management to report anomalies, variances and new ideas for improvements. Assist with Stock Counts and Weekly and Monthly Reports. Desired Experience & Qualification Computer literate on MS office suite as well as GAAP and OPERA. Good guest relations with knowledge of Hosting/Butler skills Driver’s Licence. Contributing to team success. An eye for detail and good common sense Formal Hotel Management Diploma/Certificate Minimum 2 Years' experience in a similar environment. Good knowledge of Food & Beverage Service, Housekeeping & Front Office. Package & Remuneration.

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