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Call Centre Consultant: Client Services

A vacancy exists in Client Services as a call centre consultant. The position is aimed at a client focused individual who is able to deliver quality whilst at the same time working effectively with people, both internally and externally. The successful applicant will be responsible for, but not limited to the following job functions: • Ensure delivery effectiveness . • Interaction/communication telephonically and written • High quality standards The applicant should meet these requirements • Fully bilingual . • Self-motivated • Diplomatic • Pro-active and innovative • Ability to prioritise • Excellent organizational skills • 3-5 years relevant experience in the Medical and Customer Service Industry • Excellent communication skills both written and telephonic. • Matric or an equivalent qualification • Relevant Tertiary Qualification would be an advantage . Competence required: • Good planning and prioritising abilities • Astute, logical and motivated approach • Outstanding interpersonal skills. • Ability to work independently and in a team • Meticulous attention to detail If you wish to be considered for this position you should state in your letter of application how you meet the competencies and email your CV to vacancies@genesismedical.co.za Closing date for applications: 20 March 2019

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