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SQL Report Writer

My client is based in Rosebank (Sandton) and is currently recruiting for a Support Agent with good SQL skills (not a DBA). Primary Responsibilities: Support users telephonically and via email (Web Application Support) User contact and communication (telephonic and digital) Create basic reports in SQL Level One Support. Answering of the helpdesk telephone and tickets logged via the support system. Development of SQL queries that support the support process. Working with the development team to resolve reported issues. Creating proper documentation. Meeting support SLA. Database Querying The support agent will need to use T-SQL (triggers, stored procedures, functions) to query the many databases that they operate, in order to solve some problems. This is an essential skill. Problems can range from reports not balancing, users entering incorrect parameters to development bugs. Skills Required Technical (Required) Basic T-SQL Querying (1-2 years) Basic understanding of web applications. Technical (Nice to have) SQL Reporting Services SQL Integration Services. Soft Experience in a support environment. Fluent in English. Good Communicator. Salary: CTC R12 000 - R15 000 pm. Send your CV to kobus@careerminded.co.za

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