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Store Manager

Key Performance Area’s Opening and closing the store. Conduct a review of the final operational costs on a monthly, seasonal and quarterly basis to ensure that the expenses for the store are within budget Implements and maintains stock and cash control policies and procedures. Implements corrective action where necessary to ensure that operational standards are maintained Clearly communicates operational objectives to store staff so that they remain well informed of business activities and of their required contribution to targets. Achieves exceptional customer service levels through the development and training of store staff (delivers training on Operational/Admin procedures, Customer Service and Soft Skills) Develops an effective network of communication to ensure shared knowledge and understanding of business activity. Effectively manages the performance and development of store staff to drive sales performance. Desired Experience & Qualification Minimum requirements. Matric / Grade 12 qualification. 4 years’ experience at a Store Manager level You need to understand and be willing to work retail hours.

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