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Customer Service Team Leader

If you feel you are the right candidate for the role, then please send a detailed copy of your CV to .
We are on the lookout for Customer Service Team Leader
Key activities include, but are not limited to:
Managing and leading the team to exceed customer expectations
Coach and develop team members to achieve various customer and company Key Performance Indicators
Set and achieve individual/team standards and manage performance in line with company and department policies
Ensure the team deliver in line with company and client values
Support all team members by mentoring, training, coaching, holding team meetings, and supporting the team with escalated customer interactions
Managing escalated customer queries
Salary Structure :
R /Benefits/Bonus

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