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• Deals professionally with visitors, potential clients/clients and staff • Communicates assertively with staff, visitors, and clients. • Deals with queries from the public and customers and provides responses on time. • Answers telephone calls, screens calls and makes calls, • Provides required information to those seeking such, internally and externally. • Directs calls and visitors to relevant persons. • Monitors visitor access and ensures and maintains security arrangements and awareness. • Coordinates meetings and diaries • Schedules appointments for managers and directors • Provides general administrative and clerical support • Prepares correspondence and documents such as tender documents and board packs • Organises conference and meeting room bookings • Monitor and maintains office equipment and furniture and keeps and maintains asset register. • Responsible for inventory relating to the reception area and offices • Maintains electronic or manual diary for managers and directors • Grade 12 with a relevant Diploma or Degree • At least 1-2 years’ experience as a receptionist preferably in the construction sector • Good command of English and other locally spoken languages • Knowledge of administrative and clerical procedures and processes. • Knowledge of computers and relevant software application: Microsoft package, especially Word, Excel and Power point. • Knowledge of customer service principles and practices.

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