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Casino Manager

Our clients who offers a variety of accommodation & conference options in the Eastern and Western Cape seeks to appoint an experienced Casino Manager to join their dynamic team in the Eastern Cape.

A casino manager is responsible for creating a system wherein customers win often enough to return investments, while ensuring that the casino makes enough profits. He/she is responsible for ensuring that all games are played according to government regulations as well as handling complaints from gaming customers. Casino hotels and restaurants usually employ casino managers.


A cash manager’s duties include ensures that the casino operates under government regulations; keeps up to date with the changes in regulations; monitors casino’s finances and ensures the casino is making profit; handles gaming customer’s complaints and comments; monitors the casino’s gaming floor area; circulates among gaming tables to guarantee that operations run smoothly and efficiently; hires and fires casino staff; enforces security if necessary; assure that the “high rollers” are satisfied with their services; directs the allocation of complimentary hotel rooms, meals and services to their most loyal gaming clients; maintains familiarity with all games in the casino as well as its strategies and tricks in playing; monitors staffing levels making sure that all game tables are staffed on each shift; prepares work schedules and assignments; tracks and reviews operational expenses and budget estimates of the casino; and removes suspected cheaters in the gaming area.

Education and Training Requirements

  • A bachelor’s degree in hotel management, finance or an accounting related field. Others work in the financial divisions of the casino as well.
  • Casinos require a license from a gaming or gambling control commission. Most importantly, casino employer’s hire managers with previous management experience.

Knowledge and Skills Requirements

A casino manager must have good people skills as well as excellent management and customer service skills. He must be knowledgeable in mathematical operations as well. He must be able to handle stress well as long hours and dealing with people is a huge part of his managerial job.

Working Conditions

Casino managers deal with long and odd work hours as these establishments are open 24 hours a day. They also work during the busiest casino peak hours which are usually at night, during holidays and weekends. They may constantly be roaming around the casino floor areas or may be stationed comfortably in their offices.


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