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Fast Food Restaurant Manager

Responsibilities

  • Overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives for the restaurant related to:
    • sales and profits
    • stock and cash
    • costs and expenses
    • employee retention
    • customer service and satisfaction
    • food quality
    • cleanliness
    • sanitation
  • Monitoring that all meals are prepared and served according to the Group's standards
  • Ensuring good customer service at all times
  • Complying with the expected food cost group average
  • Achieving a 95% pass rate in all head office audits and mystery diner evaluations
  • Reaching monthly budgets as given by Head Office
  • Controlling expenses to reach profit goals
  • Adhering to the company's cash and stock handling procedures
  • Planning and carrying out marketing, advertising and promotional activities
  • Handling the recruitment, training, motivation, scheduling and disciplining of employees
  • Compiling and submitting monthly payroll, hours, leave days, absent days
  • Overseeing stock counts, FIFO, expiry date and deliveries
  • Preparing daily reports and schedules
  • Complying with all regulations pertaining to health and safety, labour and licensing requirements
  • Ensuring that all the equipment is kept clean and in excellent working condition

Requirements:

  • Matric / Grade 12
  • Micros / GAAP POS – 3 years’ experience
  • 5+ years' experience as a Senior / General Restaurant Manager in a QSR restaurant
  • Must be willing to work day and night shifts
  • Only SA Citizens will be considered

 

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