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Customer Service Consultant

Introduction If you have a true passion for customer service and consulting PLUS a minimum of two years working experience in a similar role with a interest in/exposure to the IT space, this position is ideal for you and we welcome your application. The Ideal Candidate: Is an excellent communicator: written and spoken . Understands technical and business concepts at a high level. Duties: Consulting with customers on their server needs Scheduling and coordinating physical maintenance with both the customer and data centre technicians. Troubleshooting and assisting with physical server environment related queries. Desired Experience & Qualification. A matric pass or equivalent is essential. 2-4 years’ experience in a service-related role. exceedhr@exceed.co.za

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