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Human Capital Business Partner

Experience & Qualifications: Bachelor’s Degree in Human Resources/ Industrial Psychology required. Strong exp in Labour Relations and CCMA will be highly advantageous. 3-5 HR experience within Call centre/Facilities/Maintenance environment will be highly advantageous. Knowledge of HR systems and PeopleSoft preferable. Responsibilities: Assist with end-to-end recruitment and talent management of staff, including employment contracts. Implement innovative HR solutions aimed at managing organisational change, engaging employees, increase organisational effectiveness and strategic managing talent. Develop and maintain role profiles to ensure that all roles have an up-to-date profile that reflects the correct outputs and responsibilities in line with the company’s framework. Effectively and accurately enable the HR administration, payroll and employee benefits processes in line with agreed quality standards and timelines. Control the accuracy and integrity of HR data and adhere to HR governance practices. Drive, implement and support Performance Management systems as well as provide guidance to stakeholders regarding performance management initiatives. Effectively manage performance within the team in order to ensure business objectives are achieved. Drive, implement & support Rewards & Recognition programme. Conduct root cause analysis of risks & create action plans to mitigate risks. Package & Remuneration Market related CTC.

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