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We are looking for a Receptionist for the Facilities department full time (five days a week Monday to Friday). This role acts as first point of contact for visitors by greeting, welcoming and directing them appropriately. This person must be able to: Deliver excellent customer service at all times Give advice and directions to visitors to the building Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail Handle telephone calls to the building outside the normal hours of operation of the switchboard Fulfil all reasonable requests from visitors to ensure their satisfaction and safety Assist in keeping the Front of House reception area clean and tidy at all times. Maintain security by following procedures; monitoring logbook and issuing/recovering visitor badges Receive mail and carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required. Collect and log any items of lost property The Ideal candidate will have:- Excellent telephone manner Excellent verbal and written communication ability Positive attitude Excellent customer service skills Friendly and professional. Ability to deal appropriately and effectively in a variety of situations. Send your CV to:

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