- Ad Placed : 05 Feb 2020 15:43:42 Affiliate ad
- Remuneration : PER MONTH
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry : Sales/Marketing
- Region : Kwazulu-Natal
- Company : Sharon Nurock Recruitment cc
This customer focused, solutions driven company is currently looking for a Sales Manager for their Durban branch.
- Understand the company's operational capability, offering and expansion strategy.
- Understand the logistics market and identify potential customers.
- Approach potential customers and conduct initial sales engagement.
- Facilitate further engagement, comparative analysis and commercial proposal process.
- Manage customer on-boarding process, including:
Customer Relationship Management:
- Resolve ad hoc operational queries.
- Monitor customer claims management.
- Prepare and present monthly KPI reports.
- Provide feedback to business (Operations Director & Commercial Director).
- Schedule engagement between customer and the company’s Executive team to resolve operational or commercial queries.
Commercial Engagement with Customers:
- Review monthly billing:
- Alignment in service and rates;
- Billing completeness.
- Diarise and schedule annual rates increase engagement.
- Diarise and schedule contract renewal engagement (for contracted customers).
- Manage exit process for customers terminating service or customers given notice.
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