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Sales Manager

  • Ad Placed : 05 Feb 2020 15:43:42 Affiliate ad
  • Remuneration : PER MONTH
  • Employment Type : Full Time
  • Employment Level : Senior Management
  • Industry :
  • Sales/Marketing
    Other Sales/Marketing
  • Region : Kwazulu-Natal
  • Company : Sharon Nurock Recruitment cc

This customer focused, solutions driven company is currently looking for a Sales Manager for their Durban branch.

Minimum Requirements:

New Sales:

  • Understand the company's operational capability, offering and expansion strategy.
  • Understand the logistics market and identify potential customers.
  • Approach potential customers and conduct initial sales engagement.
  • Facilitate further engagement, comparative analysis and commercial proposal process.
  • Manage customer on-boarding process, including:
    • Contractual;
    • Financial;
    • Operational.

Customer Relationship Management:

  • Resolve ad hoc operational queries.
  • Monitor customer claims management.
  • Prepare and present monthly KPI reports.
  • Provide feedback to business (Operations Director & Commercial Director).
  • Schedule engagement between customer and the company’s Executive team to resolve operational or commercial queries.

Commercial Engagement with Customers:

  • Review monthly billing:
    • Alignment in service and rates;
    • Billing completeness.
  • Diarise and schedule annual rates increase engagement.
  • Diarise and schedule contract renewal engagement (for contracted customers).
  • Manage exit process for customers terminating service or customers given notice.

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