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Warranty & Costing Clerk

We are looking for a highly experienced Warranty and Costing Clerk for a large and very busy regional dealership. You will be responsible for all warranties and costing, ensure the smooth running of all warranties and costing duties and customer satisfaction. It is Vital that you have Warranty/Costing Clerk experience, in a busy franchised dealership. You will need a high level of energy, customer service, good organizational skills and be proficient in Automate, Kerridge or similar. Reporting to the Service Manager you will be responsible for fairly costing job cards, ensuring high levels of customer satisfaction and maximizing departmental profitability Duties & Responsibilities Accurate costing of total job (service and repairs) cards and handing over to After Sales Consultant Ensure all motor plan contracts are active Verify all service customers details Ensure date of vehicle sale and manufacturing date are checked Check chassis and engine number Ensure customer service history is checkedall extra work required is checked Ensure the service kit checked and all active campaigns are carried out Desired Experience & Qualification Matric or equal Valid Driver’s License Previous exp in service / workshops Previous exp as a Costing Clerk Be able to perform duties unsupervised Preference will be given to candidates that are computer literate in Word, Excel, WIS, EVA ,e-Sigi, e-Link, DMS and CDK

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