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Tour Specialist

Job Description/Duties:  Have good product knowledge and sound geographical knowledge of Southern Africa including Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Swaziland, etc.  Do various quotations where quotes are checked by Senior Sales Specialist.  Use TSC preferred suppliers where possible.  Do all possible and ask the right questions to get the quote confirmed.  Team work and enthusiasm to assist colleagues.  Energetic and have a passion for learning about travel.  Time management: ability to prioritise, plan and meet deadlines.  Effective verbal and written communication - internally as well as externally.  Take initiative and ensure attention to detail.  Be professional and offer high service levels at all times.  Ability to handle pressure and volume - be able to multitask.  General administration such as filing, assisting with travel and information packs, etc.  Understanding and ability to use Google (Gmail, Drive, Sheets, etc).  Understand and be fully operational on the quoting side as well as the operating side of Tourplan.  Liaising with Contracting Dept if any rates required.  Source activities, restaurants, etc when needed. Minimum Requirements:  MUST speak Japanese fluently.

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