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Front Desk Clerk

A hotel in Johannesburg needs a Front Desk Clerk to serve as the face of their business. You’ll be corresponding with guests through email, fax and over the phone and in person. Requirements: Grade 12. Bilingual a plus. Excellent oral and written communication skills. Friendly phone manner a must. Willingness to work nights, weekends and holidays. Willingness to maintain confidentiality. Day to day duties are as follows but not limited to: Answer the phone at the front desk to respond to current and prospective guests’ needs. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Refer guests to local amenities and venues. Communicate guests’ requests and complaints to the appropriate department. Please send a copy of your updated CV to us. We do not charge any fees. FAX your CV to: 086 607 5682 Or call 5 Star: 064 163 0527

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