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Key Individual/Call Centre Manager

Duties & Responsibilities Managing a team within the Call Centre. Focus on funeral policies as the key product. Training of staff Working within budgets. Running campaigns successfully. Improve the quality of the service delivery Ensuring that targets are met. Desired Experience & Qualification Only if you meet ALL of the following requirements, you will be considered: RE 1 and RE 5 Tertiary qualification. 120 FAIS credits. Worked as a Key Individual for a full year. Must be able to communicate in Sotho and Zulu At least 5 years' working experience as a Call Centre Manager .. Package & Remuneration Basic monthly and then commission will be after 12 months . Interested? If you meet ALL the requirements, please send your CV, success track record and all supporting documents to roxanneo@mpc.co.za

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