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Call Centre Administrator

Rosebank. R10 667.00 per month. Call Centre Administrator. MUST have at least 2 year’s financial/insurance experience. Telephonic first line support to external clients Logging of calls on the call centre logging system Follow up on issues logged until resolved Reporting and statistics. Call follow-ups must be done on a regular basis. Qualifications Matric Specific Skills (Technical): Minimum 2-years related experience in call centre environment. Microsoft proficient. Be prepared to work standby and shifts. Be prepared to work overtime. Be fluent in spoken and written English Have good verbal and written communication skills. Have a high level of client service orientation Have an ability to work with people at all levels (Clients and management) Have excellent telephone etiquette Have excellent client liaison.

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