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Rehabilitation Support Specialist

Responsibilities: Ensure effective quality management systems by preparing and supporting units to ensure continuous compliance and improvement to quality accreditation system by identifying and closing non-conformance gaps. Compiling quality scorecards by reviewing statistics, identifying trends and ensuring compliance Compiling customer satisfaction reports by conducting funder, patient and doctor feedback surveys. Ensure effective clinical rehabilitation practices by conducting intensive investigations into specific patient complaints relating to clinical practices Providing units with appropriate resources to offer patient and family education. Identifying trends and support management in the implementation of remedial action where necessary. Job Requirements: Relevant healthcare professional qualification A minimum of 5 years’ clinical experience and proven leadership/line management experience within the relevant rehabilitation environment (physical rehabilitation) Current registration with the relevant professional / regulatory body - OTASA Understanding of the private healthcare industry, its challenges and role players would be an advantage Computer proficiency. Driver’s licence and ability to travel. To apply, kindly send your updated CV entailing a detailed description of all your duties to

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