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Senior Manager (Service Management)

Education: Bachelor’s degree (B.A.) or equivalent experience.
Experience: Minimum 15 years’ experience
Reference: TW1
Job Description: My Client is looking for someone who will take care of Client management and governance of Service Management customers. You will be managing a team delivering SLAs and milestone based deliverables on target for Operations and Support of the software assets and solutions. If this is a position where you can add value, please send your CV through now. You must be Dynamic.

Minim 15 years' experience
Client focussed, results driven, show a proven background of client relationship building and someone with highly developed leadership skills with ability to lead groups.
Strong general management and operational skills in your background, and be someone entrepreneurial in thought process, highly capable and self-motivated, with a desire to achieve.
Operations / development background, with significant telecommunications OSS/BSS operations experience ideally in a tier 1 provider.
Bachelor's degree (B.A.) or equivalent experience.

On target attainment of SLAs.
Identify and realize continuous functional and performance improvements.
Budget within targeted margins.
Successful delivery of the objectives of applicable client programs.
Establish a trusted and strategic advisory relationship with Clients.

Should you meet the requirements for this position, please email your CV to or fax to 086 668 8041. You can also contact us 021 555 0952.

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

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