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Insurance Specialist Operations Manager

Insurance Specialist Operations Manager. A leading global company is looking for an Insurance Specialist Operations Manager with previous management experience. MUST HAVE Relevant college/ university degree. At least 5 years’ total work experience with 3+ years in insurance or financial services. Minimum 3 years’ previous lead/ supervisory experience required. Proactive establishment and management of the Insurance Specialist team in Client Operations, requiring strong technical insurance skills and expertise. Liaison with and point of escalation for broking / front office teams regarding operations processing and service exceptions. Workflow Administration, Measure, analyze and report on team productivity and KPI performance. Technical Support/Coaching. Quality Assurance, Provide technical support and coaching to team members, acting as a subject matter expert across operational processes. Operational Risk Management, Maintain a controlled risk environment and ensure all colleagues are compliant with Professional Standards and Policies and Procedures. Ability to handle complex and difficult negotiations and influence stakeholders. Email CV to lucille@treetoprec.co.za

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