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Business Analyst

Job description:

A Business Analyst focused on analyzing business processes, identifying business opportunities, investigating system and process-related problems while recommending and implementing improvements, generating reports and developing solutions for our different department as in line with their particular requirements. He / She will also have to:


  • Collect and summarize data in preparation for statistical and analytical reports i.e. KPI reports, daily and weekly reports etc.
  • Interpret, evaluate, connect data, and integrate business analyses and projections for reporting purposes.
  • Analysis and design of business processes and functionality.
  • Plan system document requirements and be the custodian of all system related documents for both Developers and Business Intelligence
  • Test system changes before implementation (quality assurance).
  • Provide continuous system training (revision for current employees and system on-board training for new employees)
  • Assisting developers with the understanding of the design and requirements.
  • Assisting in user interface and wireframes design.
  • Assisting in defining test strategies and performing functional / regression testing.
  • Ensuring issues are identified, tracked, reported on and resolved.
  • Ensuring that the business conditions for the product have been met.
  • Developing end user business documentation for software enhancements, modifications and interfaces.
  • Develop reports by leveraging BI tool such as Microsoft Reporting Services platform (SSRS), SSAS, Microsoft Power BI, Microsoft SQL, MS Excel, pivot tables and other tools
  • Produce high quality reports and ensure accurate data.
  • Undertake duties as directed and requested by the Business Intelligence Manager to support the delivery and implementation of projects.
  • Provide assistance with project documentation, i.e.: SOP’s, process mapping, method statements, test methods, requirements and functional specifications, change requests, case studies, reports, etc.
  • Prepare written responses to routine enquiries.
  • Maintain quality service by establishing and enforcing organization standards.


Qualifying Experience:

  • Bachelor’s Degree/Diploma in a related field (preferably Industrial Engineering)
  • A minimum of 3 years’ experience in business analysis
  • Knowledge of Microsoft BI Products (Power Pivot or Power BI, SQL Server, SSAS)
  • Experience developing applications leveraging structured query language (SQL) Server as the database
  • Must be fluent in English
  • Must be able to prioritize and meet deadlines


Qualifying Attributes:

  • Excellent verbal and written communication skills
  • Ability to manage time effectively, set priorities and meet deadlines
  • Problem solving skills
  • Ability to take initiative
  • Ability to work in a team and independently
  • Detail-orientated and Quality focused
  • Ability to organize effectively and prioritize own workload
  • MS Office advanced proficiency - Outlook, MS Word, Excel, Power BI, Visio
  • Must able to work accurately, under pressure, in order to meet strict deadlines

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