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SYSTEMS SUPPORT DATABASE RATES CONSULTANT (Contract Position)

REPORTING LINES

Reporting to Systems Manager & Systems Team leader

Close liaison with Business Development Manager.

Close liaison with Business Development Consultants.

Close liaison with Systems Support team members.

Close liaison with the Operational Finance Manager.

 

CLIENT AND SUPPLIER RELATIONSHIPS

INTERNAL

Travel and Tourism Division.

Johannesburg Branded Division.

Johannesburg 3rd party Sales Division.

Johannesburg Finance Division.

Sales and Marketing Division.

Systems Support.

Cape Town Cruise Division.

Cape Town Operations Divisions.

Cape Town Finance.

IT.

Reservations Division / Direct Division

Sales and Marketing Division.

 

EXTERNAL

Other Clients, e.g., TOC’s/Agents/Tour Operators.

Other Suppliers, e.g., Cape Grace/AdvanceNet.

 

PREVIOUS EXPERIENCE REQUIRED:

  • Good English communication and writing skills.

Knowledge of Inbound Tour Operating procedures an advantage

  • Knowledge and practical use of Travel Studio/MS Office/Explorer or similar programs an advantage
  • Administration and attention to detail essential.
  • Experience on Travel Studio or related systems beneficial.

 

Main areas of focus:

  • Comparing of Supplier contracts Year on Year for accurate updating of the TS System as required, sourcing relevant information missing from contracts in order to load rates effectively.
  • Double Checking the Admin portion of the Rates conducted by the TS Admin Team
  • Ensuring all rates in the current system are loaded, checked and sold correctly according to set procedures and that all deadlines are met.
  • Ensuring all Occupancies have been completed accurately in the current system against all room categories
  • Ensuring all special offers have been loaded in the current system with all relevant terms & conditions
  • Manage your inbox in the most effective way using the category system.
  • Ability to work un-supervised and under pressure.

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