Senior Account Manager (Research / Retail background)
- Ad Placed : 26 Jan 2020 02:33:55
- Remuneration : PER MONTH
- Employment Type : Full Time
- Industry : General Employment
- Region : Gauteng / Johannesburg
- Company : Headhunters
Other General Employment
TOP JOB ALERT - URGENT APPOINTMENT.
Our client an international and leading market research company is currently looking to employ a Senior Account Manager based in PE; with an exhaustive "market research" background.
Client Relationship Manager:
- Responsible and accountable for managing the entire client account (Client Liaison)
- Ongoing engagement with Key Partnering clients
- Developing the existing client account/business and new client business
- Involve with Sample, Universe and methodology design
- Final check of data delivered to client and manage data queries
- Compile final presentation delivered to client
- Discuss and Agree timing of data delivery to client
- Sign off and monitor the project budgets with support from the Project Manager
- Manage and liaise with internal service departments
- Complete internal meeting information and feedback as required for team and attend the meetings
- Maintenance of Report Formats
- Client Queries
- Ensure the capacity plans within the team are updated and adhered to
- Manage Client Contract and Invoicing schedules
- Key employee Retention
- Training and career development of team members
- Contribute towards the realization of company performance targets
- Accountable to Executives, Group Account Managers and Clients.
Qualifications and Experience:
- Tertiary qualification - Marketing preferable
- 7 years or more experience in a research environment or client interfacing role essential
- Experience in a research agency preferable
- Marketing experience would be an advantage
- Senior level experience in a client interaction role
- Previous managerial experience preferable
- MS Office packages – good Excel Knowledge required i.e. pivot tables and charts
- Own Transport required
- Willingness to travel
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