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Internal Sales Consultant

Our client sells Flooring Solutions and they are currently looking for an Internal Sales Consultant for their in-bound call centre in Steeledale, Johanneburg.

DUTIES & RESPONSIBILITIES

  • Promote company flooring products.
  • Daily back order reports to check on status of orders.
  • Processing of all sales orders in a timeous manner.
  • Stock allocations / un-allocation of stock for stock taking.
  • Liaise with outsourced transporters.
  • Deal with all queries regarding stock availability, deliveries of orders.
  • Deal with cash sale customers and fax through order acknowledgements.
  • Liaise with Sales Representatives regarding stock and customer complaints.
  • Log customer complaints.
  • Process all orders for imported material and complete necessary import documents.
  • Filing of all orders and administrative work to be done daily.
  • Liaise with Logistics Manager on production of stock for new orders.
  • Liaise with warehouse and credit control department.

 

MINIMUM REQUIREMENTS

  • Grade 12 / Matric
  • Computer Literate
  • Experience in working in a Call Centre environment
  • Team Player
  • Professional manner of communication and telephone etiquette
  • Product knowledge and training an advantage

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