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inbound/Internal Sales Administrator

If you feel you are the right candidate for the role, then please send a detailed copy of your CV to .
We are on the lookout for an Inbound /Internal Sales Administrator
Key Activities will include, but are not limited to:
Maintain strong relationships with customers, liaising over the phone.
Answering high volume inbound calls per day from existing customers and assist as required , escalating more complex issues to the Sales Manager
Processing all inbound quotes and orders
Providing general information and responding to enquiries both over the phone and by email.
Liaising with customers regarding delivery dates, account queries or service issues.
We are looking for a candidate with :
Grade
Strong, preferably bilingual communication skills.
Confident, customer focused telephone manner and the ability to communicate with customers at all levels and cultures
Proficiency in Microsoft products, including Outlook
The ability to multi-task.
Strong customer service skills.
High level accuracy and precise attention to detail
“Right first time”, solutions focused approach
Multitasking skills
Time management
Salary Structure :
R with benefits and performance bonus

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