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Collections Clerk

If you feel you are the right candidate for the role, then please send a detailed copy of your CV to .
We are on the lookout for a Collections Clerk
Key activities will include, but not be limited to;
Collect and recover customer receivables and debt
Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and while maintaining a professional relationship with the client and their customers.
Contact customers telephonically to make payment arrangements/establish payment dates and resolve issues.
Capture accurate, detailed notes of discussions and arrangements and send follow up information as requested/required.
Meet collection targets, and ensure agreed Service Levels are met or exceeded.
Escalate issues in accordance with escalation policy
Be proactive and innovative with ideas to continuously improve collection-related processes, services and deliverables to the client.
Ensure that all procedures are compliant with company policies, regulatory and legal requirements
Salary Structure
R with medical and provident benefits and performance bonus

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