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Experienced Debtors Officer

Application for this vacancy must please include complete CV and References to 086 662 7817
Our client has a position for an Experienced Debtors Officer
Responsibilities:

Recovering outstanding debt to increase the internal collection rate
Resolving client billing discrepancies and queries in a timely manner to reduce bad debt

Following up on bounced and failed payments

Updating the CRM with finance contact, company names and billing addresses to ensure accuracy of data

Working with the sales, finance and operations teams to resolve invoicing discrepancies

Responding to internal and external queries regarding finance related queries in a timely and efficient manner as outlined by the service level agreements

Ensuring account administration and data accuracy in line with internal finance guidelines

Reconciling financial discrepancies by collecting and assessing information, at account, finance and product level

Dealing with account suspensions and reconciliation

Calling customers with overdue invoice payments in line with the internal dunning process

Reviewing and researching payment discrepancies, applying credits accordingly, reviewing for charge accuracy and working with finance to generate revised invoices

Requirements :
Matric
5 year plus track record I a similar position.

Excellent verbal and written communication skills

Ability to perform multiple tasks simultaneously with high degree of accuracy

Excellent time management skills and the ability to prioritise workload

Excellent customer service and problem solving skills

Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner

Strong, proficient skills in MS Office, Excel, Data Entry and CRM’s and Ideally Salesforce

Ability to work in a fast-paced environment at a company growing in revenue

Ability to work effectively under pressure and meet deadlines and targets
PACKAGE:
R24000 /Benefits /Bonus

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