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Software Support Agent

My client is a company that operates in the consulting space. Their offices are in Bryanston. They are looking for a Software Support Agent to provide hands on customer support by reviewing customer support tickets and identifying problem areas, using SQL. You will drive customer satisfaction by providing leadership, guidance and management to customers on their issues. The position is based in Johannesburg. SKILLS & EXPERIENCE MS SQL Server programming ability - Required Quality Assurance (QA) Background Business Intelligence experience. Working knowledge of stored procedures Knowledge of SSIS packages. Experience with data integration techniques Strong team player. Excellent interpersonal communication skills Around 2 years experience. Send CVs to kobus@careerminded.co.za

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