This site uses cookies. By browsing this site, you agree to our use of cookies. Read more about our use of personal information on our Privacy Policy. x

Call Centre Manager

Call Centre Manager Location Johannesburg Department Marketing Reporting to Senior Sales and Marketing Manager Client: Property development and management company. CTC of R15 to R17 K (experience dependent) plus 5% provident fund contribution. Role and Responsibilities: You will be at the heart of our Marketing operational support organization and be empowered to deliver on our mission to provide a leading student product and experience. You will be responsible for ensuring that potential leads and sales targets are driven, managed, controlled as well as being a key custodian of our customer service feedback loop including offering excellent customer services with current and prospective customers whilst driving Call Centre performance. Minimum experience and requirements: MINIMUM QUALIFICATIONS • Matric • Diploma in Call Centre /customer services EXPERIENCE & SKILLS: • 5 years Call Centre experience or managing teams within a customer service environment • Previous experience with CRM systems is advantageous • Great attitude • 5 years of relevant customer service experience • Computer Literature (MS Word, Excel, PowerPoint) To apply, please send your CV in MS Word format, your qualification certificates together with your identification documents to Subject? Call Centre Manager.

Get Alerts
To Apply for this Job,