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  • Ad Placed : 18 Oct 2019 11:36:06
  • Remuneration : PER MONTH
  • Employment Type : Full Time
  • Employment Level : Professional
  • Industry :
  • Finance/Accounting
  • Region : Gauteng
  • Company : Future Careers

Duties (will include but not limited to): Responsible for reporting key figures and performance indicators, as well as managing the withdrawal and deposit process for different brands. These brands may focus on Cryptocurrency trading. Deposits can be received via credit card, wires, and alternative payment solutions such as money wallets and cryptocurrency. Daily and weekly reporting of key performance indicators, customer deposits, and withdrawals Action all withdrawals requests received within the designated timeframe. Monitor withdrawal requests and ensure all are approved or cancelled within a designated timeframe. Asses and determine eligible withdrawals and cancel non-eligible requests. Check deposits have successfully gone into the system. Manually enter successful deposits which are missing from the system. Assist the sales agents with deposit errors Action queries regarding withdrawals internally and assist customer support and back office. Minimum Requirements: Preferred: Tertiary education in Accounting / Business / Finance / Investment / Math's or equivalent. Required: Experience within a CRM environment Sales experience advantageous as direct interaction with sales agents is a key role. Competencies: Analytical and critical thinking abilities Intermediate to Strong Microsoft Excel abilities such as pivot tables and functions. Attention to detail. Must be adaptable and learn quickly.

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