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Information Communication Technology (ICT) Officer

Musan Trading Enterprise, a fast growing Construction Company based in Midrand with various sites around the country and SADC region seeks the following: Information Communication Technology (ICT) Officer Requirements: • Grade 12 with 2-year Diploma in IT or equivalent NQF level 6 in IT • Min 3 Years working experience in the ICT field • Knowledge and experience with online and digital marketing and branding. • In depth and up to date knowledge of relevant hardware, software and latest IT trends . • Strong customer service skills. • Ability to work under pressure • Team Player. • Good communication skills. Roles and Responsibilities: • Responsible for providing technical support to users including performing desktop software and hardware Installation, troubleshooting problem areas and providing end user assistance where required. • Adapt a proactive approach and responsibility in providing ICT support and advice • Training to personnel on ICT systems. • Response to ICT support requests in a timely manner to ensure minimum disruption to workflow • Responsible for computer recycling and arrange for the safe disposal of used toner cartridges. • Responsible for the administration of the telephone system. • Record accurately and prioritize support request and outcomes. • Responsible for the maintenance of client's websites ensuring they are populated with current data at all times. • Create user accounts for staff to access the network and other specific software. • ICT system administration and maintenance • Install, maintain, upgrade and repair a wide range of ICT equipment. • Rectify problems relating to the malfunction of ICT equipment including software • Install and upgrade both systems and application software as required adhering to all licensing regulations. • Maintain an inventory of computer hardware and software. • Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment. • Report any suspected security breaches to the Managing Director. • Monitor and maintain general ICT consumable stock to ensure adequate supplies are available in timely and cost effective manner • Follow back, virus protection and security procedures. Note risks to ICT systems and suggest precautions to the Managing Director. • Monitor and keep a log of all breakdowns and alterations to the network • Liaise with suppliers and external support companies as appropriate • Provide assistance and support to the Managing Director with the implementation of the ICT Strategy. Interested applicants are required to forward their CV and qualifications to . Should you not be contacted by us within 14 days from the date of your submission, please consider your application unsuccessful.

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