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Telesales & Receptionist

A concern within the construction industry is seeking a dedicated and hard working Telesales and Receptionist with a sales and marketing background to join their team.

Open position : Telesales & Reception

Location : Port Elizabeth

Type : Fixed Term Contract

Salary : Market related

Job requirements :

  • Previous experience in telesales, receptionist and customer relations
  • Thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)
  • Proven track record of and commitment to excellence in customer care
  • Experience in the construction material supply industry will be beneficial
  • Excellent knowledge of the Port Elizabeth Construction Market
  • Understanding of broad range of quarry and construction materials
  • Valid drivers license
  • Fluent in English, Afrikaans and Xhosa would be a great advantage


Duties include :

  • Telephone answering
  • Taking of customers orders
  • Assisting customers at the office, and ensuring that they are assisted promptly and advised correctly
  • Work to maintain and build relationships with existing client base
  • Handle customer complaints promptly
  • Communicate customer needs and additional requirements with Quarry Managers
  • Provide recommendations to management for the development of products and the maximization of profits
  • Various other admin duties


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