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Hotel Front Desk Clerk

A well-established oceanfront hotel in Durban is in need of a Hotel Front Desk Clerk. Requirements: Grade 12. Bilingual a plus. Excellent oral and written communication skills. Friendly phone manner a must. Willingness to work nights, weekends and holidays. Willingness to maintain confidentiality. Day to day duties are as follow but not limited to: You’ll be corresponding with guests through email, fax and over the phone and in person. Answer the phone at the front desk to respond to current and prospective guests’ needs. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Refer guests to local amenities and venues. Communicate guests’ requests and complaints to the appropriate department. Please send a copy of your updated CV to us. We do not charge any fees. FAX your CV to: 086 607 5682 Or call 5 Star: 064 163 0527

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