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Shift Supervisor

Our client is urgently seeking a Shift Supervisor for King Shaka International Airport. JOB RESPONSIBILITIES: Provide exceptional customer service at every opportunity. Provide accurate and timeous information to our customers. Managing a team of approximately 10 staff, monitoring performance, accuracy and customer interactions. Ensure all bookings and special requests are met Check-outs, check-ins, vehicle exchanges. Keep management informed of competitive rates/competition in the market. Daily administration duties. Queries Adherence to the company policies and procedures Maintain the corporate image of the organization. REQUIRED EXPERIENCE/QUALIFICATIONS: Essential. Proficient in English (speak, read, write) Unendorsed code 08/EB driver’s license Proven experience in managing a team of at least 5 direct reports Preferred. Matric or equivalent. Proven experience in the FCR Operations environment. Proven literacy in Word Salary to be discussed during interview. Environment: Work on weekends. Inside and outside work required, irrespective of weather conditions. On your feet for most of the shift Where flights are delayed, staff are required to wait for the flight. If you feel you can tick all the boxes please send your 'word' CV and an image of yourself to cv@mdmmultisourcing.co.za

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