Front Office/Internal Sales Assistant
- Ad Placed : 05 Jul 2020 02:31:27
- Remuneration : PER MONTH
- Employment Type : Full Time
- Industry : General Employment
- Region : Kwazulu-Natal / Durban
- Company : Pronel Consultants
Other General Employment
Our client based in Pinetown in recruiting for a Front Office/Internal Sales person, the purpose of this position is to man the front office and to represent the employer in customer queries inclusive of any walk-in, in-bound calls and internet / email-based sales enquiries as an internal sales assistant.
- Man the front desk and all activities as related to front office interactions in a professional, timely and efficient manner.
- Ensure that all walk-in, telephonic or email-based customer queries are resolved timeously and efficiently
- Prepare pro-forma invoices and quotations and send to the customer timeously;
- Create sales orders accurately and efficiently to ensure smooth running of the sales process;
- Dispatch sales orders, ensuring that goods are not released without correct proof of payment;
- Liaise with the warehouse as to backorders, always keeping the customer informed;
- Make outbound lead generation calls to prospective and existing customers;
- Collect and analyse the data as to why the customer is not accepting a quotation;
- Follow-up and collect outstanding monies;
- Maintain customer files in an orderly manner and ensure that it can be easily accessed by any other member of staff; and
- Any other duties and responsibilities as may be directed from time to time
- Proficient in English and one other recognised language
- Working knowledge of MS Excel and Word (minimum Intermediate);
- Valid (Code 8) Driver’s license;
- Experience in navigating and utilising an ERP system (eg. SAP, SAGE)
90% Strong admin background with good telephone and face to face etiquette (Basically a very well spoken individual with admin background)
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