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Business Process Manager

Our client in the Pinetown area is recruiting for a Business Process Manager, to optimize and standardize business processes.

To find a systematic approach to improving the business processes of our organization, making the workflow more efficient and effective, and improve its overall ability to adapt to an ever-changing business environment.

Modelling, analysis, design and measurement of processes.

While making use of various technological tools in carrying out its roles.

To improve management of processes that drive optimized business results, leading to lower costs, higher revenues and high customer satisfaction.

• To align our processes with the needs of our customers.

• To aid decision-making on matters such as deployment, measurement and monitoring of the resources of our organization.

• To contribute to the maintenance of a sound financial management system of the company.

• To allow our organization to keep track of its progress in meeting and achieving its goals.

Understanding of our strategies and goals.

• Identification and enumeration of current processes

o Primary processes

o Secondary processes

o Management processes

Analysis of Business Processes

• Qualitative analysis

o Value-added analysis

o Root-Cause analysis

o Pareto analysis

• Quantitative analysis

o Quantitative flow analysis

o Queuing analysis

o Process simulation

Design and Modelling of Business Processes

o Continuous Process Improvement

o Business Process Re-engineering

Process Implementation

Process Monitoring and Controlling

Process Refinement or Improvement

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