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REGIONAL OPERATIONS MANAGER

Work in collaboration the National Operations Manager, will oversee all Regional operations to ensure an accurate, expedient and efficient delivery of service to all external and internal customers. Fleet - Maximizing fleet via all source codes and ensuring average sustainable utilization, logistics management. Financials - ensure financial profitability = budget management. Customer service and ratings - rating from all platforms (social media - on national and operational level influencing customer satisfaction also identify and indicate training areas. HR - inspire to succeed- retention of staff Reports - measurement tools to be in place in order to gauge improvements, performance and act proactively in the event of mismanagement. Admin & general - statistics. Processes - analyse and improve organizational processes- overseeing operational effectiveness and quality. NQF level 5 - higher Certificates/Advanced National Certificates. Ca Rental experience and qualification via training platforms advantage. Management experience within a regional environment 3-5 years. manage a complex operations with large budgets. Implement policy regulations and operational procedures that promote organizational efficiency and internal controls. Extensive people management skills. Basic, with incentives. petrof@pdsg.co.za

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