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Cisco Collaboration Engineer

Main Purpose of the job The purpose of this role is to provide enterprise-class technical support services for Cisco Collaboration Infrastructure. Education and Experience required: •Grade 12 (NQF level 4) •Relevant IT Bachelor’s Degree, Diploma or Complete Cisco Voice/Collaboration Certifications •A minimum of 5 years in a technical role (design, implementation and maintenance of Cisco voice or collaboration infrastructure). •Experience in backup, recovery design, DR implementation, monitoring implementation, troubleshooting, performance tuning and optimization. Special Conditions •No criminal record or pending criminal cases •No drug abuse. •Candidate will need to undergo a compulsory medical and security checks. Skills and Competencies. •To perform IT related activities and tasks •Hands-on management of enterprise class Cisco Collaboration Infrastructure. •Configure, upgrade, install and manage Cisco Collaboration Infrastructure. •Manage and report on new implementations, lifecycle management, patch management, optimisation and service improvement initiatives. •Participate in the design, engineering and delivery of IT projects. •Follow and enforce established change management processes in alignment with ITIL best practices. •Participate in business continuity and disaster recovery infrastructure planning, building and testing. Please submit detailed CV with copies of all certifications and other documents to

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