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DEBT COLLECTIONS AGENT

Location: Green Point, Cape Town Basic Salary: R8,500/m + Performance incentives (OTE: R10,000/m) Working Hours: Candidates must be able to work the following operational hours: Day shift: 5 days p/w (Mon – Fri): 10:00 – 15:00 (office) Night shift: 3 days p/w (Mon – Fri): 18:00 – 20:00 (from home) Morning shift: 2 days p/w (Mon – Fri): 06:30 - 08:00 (from home) 2 Saturdays per month: 08:00 – 11:00 (from home and/or office) Job purpose: To negotiate with arrears account customers to maximise debt recovery and profitability. Requirements: Must have at least 12 months debt collection experience within an outbound debt collections environment with proven evidence of past performance. Have basic knowledge of the National Credit Act (NCA). Criminal and credit clear. Fluent in English (verbal and written). Ability to speak at least one additional South African language will be advantageous. Reliable access to wifi at home for morning and night shifts. Strong communication skills with well-developed active-listening and telephone communication. Computer literate (Word, Excel, Email, etc.). Working knowledge of a collections system is advantageous. jobs@manati.co.za

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