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Travel Agent

We are looking for German Speakers to join a world leader in products for frequent and discerning travellers with a powerful portfolio of brands. Priority Travel Group brands include Priority Pass, the worlds leading independent airport VIP lounge programme, and the International Airline Passengers Association, which has been providing services and savings for frequent flyers since the 1960s. Fully Bilingual in German and English, both written and spoken. Your Role: • Taking inbound calls in a professional manner in German and English . • Handling and overcoming objections in a professional and effective manner • Adhering to targets; making outbound calls to an international customer base • Executing effective sales techniques • Handling both internal and external email correspondence to and from clients in line with quality standards. • Working towards resolution time periods, quality standards and targets Days of work: • Mon to Sun 24/7 - rotational roster, varied shifts see below . • 5am to 2pm; 11am to 8pm; 8pm to 5am; 9am to 5.30 pm Salary: • Up to R16 000.00 • (10% shift allowance) • Weekly/Monthly Bonus based on KPI achievements Slightly Negotiable however based on experience and current or previous earnings. recruitment@surgo.co.za Job Reference #: 201615

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