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Reservations Agent

Main Duties & Responsibilities: Making reservations at the hotel for FIT’s / Groups / Conferences, preparing rate proposals and following up on the business to ensure revenue Assist & maintain an efficient administration system within the department Assist with related duties as and when required by management Ensure accurate & detailed capturing of reservations Reviewing, monitoring and revising guest service standards, thereby enhancing guest satisfaction Supply quotations based on the client’s requests Ensure all quotations are followed up on a regular basis in order to ensure maximum revenue Be flexible in working hours and ensure coverage when needed Ability to manage small room blocks Required Qualifications & Experience Diploma / Degree from a reputable hotel school – Advantageous. 1 to 2 year’s experience in Front Office or Reservations. Strong verbal and written communication skills Ability to work without supervision Team & Goal Orientated. As this is a position of honesty and integrity, the successful candidate should possess a positive credit and criminal history as per our client’s requirements. Please email CV + Recent Picture + Salary Expectancy to Yolanda at recruiter@servicesolutions.co.za

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