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Hotel Banqueting Conference Co-ordinator

Main Duties & Responsibilities To ensure that standard correspondence formats for various stages of reservations is completed and maintained. Ensure all relevant groups / event information is communicated in a timely fashion Quote and contract all potential business through all available booking channels To optimise sales and profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients Manage site inspections in conjunction with sales manager. To continuously seek ways to maximise revenues and profits by up-selling facilities and services Establish rapport with guests maintaining effective customer relationships and handle guest enquiries, requests either personally or over the phone Spend time in each function / event to ensure that the guests and organisers are well looked after and to support banqueting where needed Required Qualifications & Experience Diploma / Degree from a reputable hotel school - Preferred. 3-5 Years Groups/Events/Conferencing Experience - Preferred Previous junior sales and reservations experience - Advantageous. Strong verbal and written communication skills Ability to work without supervision Team & Goal Orientated As this is a position of honesty and integrity, the successful candidate should possess a positive credit and criminal history as per our client’s requirements. recruiter@servicesolutions.co.za

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