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Job description • Producing documents as per client specification and according to our quality standards. • Adhering to all stipulated production processes, including proofreading . • Completing administrative tasks, pertaining to timekeeping (for payment and billing purposes) • Ensuring the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs Requirements • Native in German and English . • Proven experience in a customer service role • Graphical experience and accreditation advantageous. • Shift flexibility and weekend availability • Determined and dedicated . • Common sense • Resourceful . • Ability to work shifts coupled with the ability to work in a team. Personal Attributes • Excellent command of German and English • Positive attitude. • Good work ethics • Good communicator . • Down to Earth team player .

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