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Add On Sales Agent

Essential Functions: • Handle major inbound and outbound (small ratio) sales calls for new and renewal of existing business. Ask the right questions to uncover customer needs with the view of generating a sale . • Handle service inquiries from customers. Take steps to retain customers . • Maintain policies and change details as needed • Maintain accuracy of customer data • Handle customer concerns and objections • Participate in weekly and monthly coaching. Technical Skills: • Computer navigation skills, keyboarding skills • Should be familiar with MS Office. • CEF score of C1 . • Excellent communication and convincing skills • Ability to increase sales while providing excellent customer service . • Knowledge of the insurance industry in Australia is preferred . • Good telephonic customer service etiquette • Customer first approach to problem solving . Requirements: • 0-2 years of experience in insurance, sales service, handling voice and queries, etc. Preferred understanding of the Australian Insurance domain would be an added advantage. • Minimum of Matriculate. Salary: • R 7,000 basic + Incentives . • Company contribution to Medical Aid . • Pension Fund contributions Working Hours: 02:00 am - 11:00 am, Monday to Friday - Weekends Other benefits include: • Complimentary transport (work transport pick you up at home) • Subsided Meals • Nurse on Site . • Gym . Job Reference #: 201254 recruitment@surgo.co.za

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