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Agent

Description Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a German Client Liaison Experts who interface between our corporate clients all over the world. Job description • Producing documents as per client specification and according to our quality standards . • Adhering to all stipulated production processes, including proofreading. • Completing administrative tasks, pertaining to timekeeping (for payment and billing purposes) • Ensuring the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs . Requirements • Native in German and English . • Proven experience in a customer service role • Graphical experience and accreditation advantageous . • Shift flexibility and weekend availability • Determined and dedicated • Common sense • Resourceful • Ability to work shifts coupled with the ability to work in a team. Personal Attributes • Excellent command of German and English • Positive attitude . • Good work ethics . • Good communicator . • Down to Earth team player. Job Reference #: 201228 recruitment@surgo.co.za

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