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Responsibilities • Setting clear, concise team/individual goals that are aligned to the functional objectives • Improving MIS functions within the Retail Operations (ops) areas. • Improving tax reporting and tax functions within the ops environment. • Identify and analyse opportunities that will improve business efficiency, reduce cost, reduce risk, improve client service, enhance reporting and controls and aid executive committee strategic decision making. • Check and report on system and process inconsistencies. Competencies Ability to work under pressure. Accuracy and attention to detail Communicates with courage and consideration Develops Others Interpersonal skills. Leadership skills. Organised Takes responsibility Teamwork. Skills Effective verbal and written communication skills Management control (Planning, Organizing, Coordinating) Processes and procedures oriented Requirements . At least 2 years’ experience within the Retail area, Discretionary and Offshore Unit Trusts and/or Life and Retirement products. Relevant business / commerce degree is an advantage. Sound knowledge of the retail processes and procedures. SALARY: NEGOTIABLE.

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