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Technical Writer

  • Ad Placed : 30 May 2019 15:50:50
  • Remuneration : PER MONTH
  • Employment Type : Full Time
  • Employment Level : Professional
  • Industry :
  • Professions
    Publishing
  • Region : Western Cape / Cape Town
  • Company : Datafin IT Recruitment

DUTIES: Help Documentation: CHM/HTML/PDF documentation which includes technical reference, how tos’ and explanations of core concepts in the system. Installation Documentation: Document relating the process of installing the product as well as configuration of the systems environment (Think Firewall, Windows updates, .NET framework, etc). Systems Documentation: These documents are mainly diagrammatical and are required by IT teams to provision infrastructure. Disaster Recovery Documentation: Documentation to inform IT teams as to what needs to be backed up daily and what the recovery procedure needs to be in general terms. REQUIREMENTS: A minimum of 5 years’ experience of Technical Writing. Good at articulating technical documentation in easy to understand prose Familiarity with an authoring tool and a keen interest to learn MadCap. The company uses MadCap Flare which produces documentation is in CHM, PDF and HTML formats. Ability to show ideas graphically. Adept at using graphical tools to incorporate screenshots, artwork and diagrams into presentations. ATTRIBUTES: Good communication skills (liaise with Graphical designers, Development team, Implementation Consultants). A strong sense of accountability and ownership. The ability to work as part of a team. The ability to prioritise work. The ability to self-manage and work independently. Assertive. chantelle@datafin.com

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